Sending to the official repair center

The product must be returned properly packaged in order to avoid any transport damage. If possible re-use the original product’s packaging.

Any part that needs to be sent for service needs to be clean. In case of parts with direct contact with patients, these need to be sterilized, left the in the sterilization pouch and sent together with the sterilization report.

Device back to Mectron

Transport information
Package type*
Term 1*
Term 2*
Term 3*
By clicking on the “Submit” button a filled-in document will be generated and you will see a link from which you can download it. Please print this document and attach it to the package to be sent.